Plan and present workplace communication systems
Part A: Communications planning portfolio 1. Review the scenario in Appendix 1, particularly the background to the simulated organisation, current change issues, communication and consultation needs, and information about your role as Communications Consultant.
- Review JKL Industries simulated business documentation, including strategic plans and operational plans. Note what the organisation does, how it does it, what its goals and objectives are, and who its stakeholders and customers are.
- Develop a draft communications strategy for meeting organisational needs that includes: a. two to three communications objectives b. at least two different audiences, for example, senior management, work teams, or individual employees c. at least two methods of communication or media d. at least two provisions to facilitate bottom-up consultation (from employees to management); for example, consultation on employee health and safety, consultation on continuous improvement of work processes, consultation on employee conditions and pay, or consultation on job roles and performance expectations.
Note: Ensure you also provide for management feedback on consultation back to employees. 4. Develop a short (less than one page) grievance procedure. 5. Submit your portfolio in accordance with quality specifications outlined below.
Part B: Presentation to the senior management team
Research, plan and deliver a 10–15 minute presentation to senior managers on your proposed communications planning. 1. Prepare a business presentation in response to the scenario described in the scenario. Determine and prepare to discuss: a. Audience needs and relevant interpersonal skills you will need to deploy to win support for your ideas. b. Organisational needs: i. internal strategic needs, goals and objectives ii. external regulatory or legal requirements, such as for WHS consultation, anti-discrimination or industrial relations iii. business ethics requirements. c. Your proposed approach to communications and consultation to meet organisational and audience needs: i. Prepare to explain your draft communications strategy, organisational policies and procedures, and how such communications systems and policies can support a coordinated approach to developing effective work relationships. 2. Arrange a time and location to deliver your presentation to the senior management team. 3. Deliver the presentation to the senior management team. Ensure you deliver your presentation in accordance with deliverables and quality specifications outlined below.